Sales and Customer Engagement Training Lead

Help us grow Teamwork

Department: People Operations Team | Ireland

About us

At Teamwork, we pride ourselves on creating the best software, working with outstanding people, and going above and beyond for our customers. That excellence has been rewarded with hundreds of thousands of amazing customers all across the globe and millions of users who sign in every day to trust us with getting their businesses organized and running productively.

We’re a profitable, entirely self-funded business with no investors or outside influences beyond one: our customers and what's best for them. It’s a responsibility that we take very seriously. We’re a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them.

Growing this company from Ireland with an extremely talented team of people is an amazing journey to be a part of. We’re a place to work unlike any other, and our incredible campus is a testament to our unique, creative way of doing things. 

We are now seeking a Training Lead to become a vital resource for the customer facing teams at Teamwork to help design, develop and deliver relevant and fit-for-purpose global training and development programs that have a demonstrable positive impact. 

About the job

Assess the current and future training needs of the customer facing teams (Sales, Customer Support and Customer Success) at Teamwork

Design bespoke training & educational content using a variety of methods (in-person, virtual classroom, self directed training and continuous learning) to satisfy current and future needs

Work with stakeholders in multiple departments to clarify and refine training and education needs

Successfully deliver training  programs that have demonstrable positive impact on behaviors over the short and long term across multiple functions

Report on the effectiveness of the training delivered to the Sales and CS functions

Integrate training activities with important company milestones such as product releases, feature releases and product updates

Integrate activities with Teamwork’s overarching L&D strategy and function

About You

Demonstrable past experience (5 years +) in designing, developing and delivering impactful customer focused training programs in SaaS or Technology in customer focused teams in B2B

Experience in delivering Sales Methodology training such as Sandler, MEDDIC, Challenger

Previous experience in developing CS and/or Sales playbooks

Experience in Customer centric roles with across a number of functions

Experience in building out a Training/Education function for Sales/ CS teams

Has team-lead/people management experience

Great communication skills

Relevant qualification in Training & Development, HR or other related area (CIPD or IITD certified)

Strong team player

Ability to ensure success in our customer facing teams using our Values

Works well in a fast paced environment

What you can expect

Working at Teamwork isn't like a normal job. We believe in hiring only the best and then looking after them like they deserve. On top of a great financial package, we do everything possible to make Teamwork a great place to work.

We believe in paying a competitive salary: earn what you're worth, with regular reviews. We’re committed to your long-term future at the company, and we’re passionate about helping you to improve and enhance your skills.

You have unparalleled freedom in how you do your job. Spot something that needs improving? Off you go, make it happen. You’ll be given only the very best equipment so that, whatever your role, you'll have the very best kit to help you do your best work.

We're invested in your health and happiness. We offer full health insurance and income protection to all our employees, so you can rest assured that you and your loved ones will be taken care of, no matter what happens.

We offer an unmatched work environment, that’s built to make life easy and is constantly improved. We also have an incredible campus unlike anything you’ve seen before (unless you’ve already checked out our YouTube channel). Discounted travel schemes and a Bike to Work scheme make it even easier to get to us, and catered lunches and plenty of in-house snacks and refreshments mean that you’ll always stay refreshed and refuelled.

We take work-life balance very seriously: we’ll set you up with a subsidized gym membership at the gym of your choice, as well as weekly gym classes at the gym downstairs. We also have an in-house games room, for when you want to take a quick break or challenge a co-worker, and regular company-sponsored lunches, movie nights, and nights out.

Sounds epic? Join the journey at Teamwork.

Teamwork is an equal opportunities employer.

Submit your application

We would be delighted to hear from you!