Sales Development Representative Team Lead

Help us grow Teamwork.com

Department: Sales Team | Teamwork.com HQ, Cork, Ireland

About Us

At Teamwork, we pride ourselves on creating the best software, working with outstanding people, and going above and beyond for our customers. That excellence has been rewarded with hundreds of thousands of amazing customers all across the globe and millions of users who sign in every day to trust us with getting their businesses organized and running productively. We’re a profitable, entirely self-funded business with no investors or outside influences beyond one: our customers and what's best for them. It’s a responsibility that we take very seriously. We’re a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them.

Growing this company from Cork with an extremely talented team of people has been an amazing journey to be a part of. We’re a place to work unlike any other, and our incredible campus is a testament to our unique, creative way of doing things: see for yourself.

Joining our SDR Team as a Sales Development Team-lead is a great opportunity to make a real impact on the bottom line of a leading, globally-recognized SaaS company.

About the Job

We’re looking for someone fanatical about customer service, who can manage and enhance how our customer’s needs and requirements are understood and clarified. You are strong communicator and have a keen eye for numbers and execution in a high volume, customer-focused sales environment. You will:  

  • Take responsibility for 6/7 SDRs
  • Ensure CRM Syncs are carried out well
  • Perform 1 to 1s with your team
  • Conduct Performance Reviews
  • Adopt a coaching and supportive posture as the "go to" for you team
  • Drive your team's development
  • Report to the SDR Manager regarding your team's performance and progress 

About You

You’re as passionate about our products - Teamwork, Teamwork Desk, Teamwork Spaces, Teamwork CRM and Teamwork Chat - as we are, which makes it easy for you to articulate a very clear selling proposition and qualify sales engagements.

Handling a fast-paced environment and challenging workload is no problem for you: as well as being a self-starter and a capable multitasker, you’re also highly organized, motivated, and have a strong desire to succeed.

You’re a great communicator: you have excellent interpersonal, presentation, and communication skills, and you work equally well individually or as part of a team - and you’re always professional and courteous to everyone you meet. Experience in face to face presentations to customers would be a big advantage.

Your 2-3 years of customer facing experience demonstrates your ability to meet targets, has given you a great understanding of commonly used concepts, practices, policies, and procedures within the SaaS industry, and means you’re already a pro at using CRM software.

Previous experience working in a SaaS company would be a big advantage.

You're a self-motivated team player who demonstrates initiative and flexibility.  You have strong organizational skills, with the ability to handle and prioritize multiple tasks.   You're friendly with the right attitude: you're smart, you get things done, and you can work with others and communicate well.

You will also have: 

  • Formal or Informal experience in a team lead role 

     

  • Strong understanding of the SDR role at Teamwork 
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  • Strong understanding of our customer base 
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  • Strong understanding of funnel metrics 
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  • Excellent attention to detail when it comes to process 
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  • Experience in coaching and mentoring new hires or colleagues

What You Can Expect

Working at Teamwork isn't like a normal job. We believe in hiring only the best and then looking after them like they deserve. On top of a great financial package, we do everything possible to make Teamwork.com a great place to work.

We believe in paying a competitive salary: earn what you're worth, with regular reviews. We’re committed to your long-term future at the company, and we’re passionate about helping you to improve and enhance your skills.

You have unparalleled freedom in how you do your job. Spot something that needs improving? Off you go, make it happen. You’ll be given only the very best equipment so that, whatever your role, you'll have the very best kit to help you do your best work.

We're invested in your health and happiness. We offer full health insurance and income protection to all our employees, so you can rest assured that you and your loved ones will be taken care of, no matter what happens.

We offer an unmatched work environment, that’s built to make life easy and is constantly improved. We also have an incredible campus unlike anything you’ve seen before (unless you’ve already checked out our YouTube channel). Discounted travel schemes and a Bike to Work scheme make it even easier to get to us, and catered lunches and plenty of in-house snacks and refreshments mean that you’ll always stay refreshed and refuelled.

We take work-life balance very seriously: we’ll set you up with a subsidized gym membership at the gym of your choice, as well as weekly gym classes at the gym downstairs. We also have an in-house games room, for when you want to take a quick break or challenge a co-worker, and regular company-sponsored lunches, movie nights, and nights out.

Sounds epic? Join the journey at Teamwork.

Teamwork.com is an equal opportunities employer.

Submit your application

We would be delighted to hear from you!