Sales Operations Lead

Be part of something incredible

Department: Sales Team | Teamwork HQ, Cork, Ireland

About Us

At Teamwork, we pride ourselves on creating the best software, working with outstanding people, and going above and beyond for our customers. That excellence has been rewarded with hundreds of thousands of amazing customers all across the globe and millions of users who sign in every day to trust us with getting their businesses organized and running productively. We’re a profitable, entirely self-funded business with no investors or outside influences beyond one: our customers and what's best for them. It’s a responsibility that we take very seriously. We’re a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them.

Growing this company from Cork with an extremely talented team of people is an amazing journey to be a part of. We’re a place to work unlike any other, and our incredible campus is a testament to our unique, creative way of doing things.

We are looking for a Sales Operations Lead to take full operational responsibility for the Teamwork Sales Organisation, work with our Sales Management to drive growth, design & implement Sales Strategies, achieve Sales Targets, identify & grow new markets and drive the tempo of execution.


About the Job

In this role, you will:

Drive forecasting and monitoring of current business results

Measure the business performance and create clear Performance Indicators that enable the Business leadership to successfully grow the business (Head of sales, sales managers, SDR Manager)

Support day-to-day lead operations to optimize lead follow-up and data quality for reporting

Monitor, analyze, resolve, and tune processes in the marketing-sales automation and CRM systems to improve lead experience, Lead flow, efficiencies in process, and visibility into information

Sales user inquiries and troubleshoot issues around leads and campaign tracking

Translate user requests into workable requirements, document specifications .Work closely with marketing, finance operations to address lead and campaign requirements 

Partner with cross functional teams on the lead and campaign processes

Provide operational reporting and work with reporting & analytics/finance team to build out self-serve BI reporting around leads and campaign effectiveness

Be a trusted strategic advisor/partner to the team providing valuable insights to ensure the continued success of the business

Contribute in the Business Planning Process, Challenge Sales Strategies, optimise GTM tactics implement change and drive execution tempo.


About You

You will need:

8-10 years’ experience in a sales operations role. 

You must have at least 2 years’ experience working on leads and campaigns processes and working in SaaS would be a huge advantage

Demonstrated experience in optimizing Sales performance, clear understanding of how to identify team & individual levels of performance, set targets, proactively identify resource needs, structures and course correct as necessary

Is data driven, can clearly articulate the message behind the data, use data to shape territory structures, account planning, campaign plans, investment decisions etc.

Experience in Lead Management/Scoring desired

Demonstrated experience in driving a high quality & disciplined CRM process, working closely with Sales Managers & Reps to set standards on CRM data quality ensuring a rigorous approach to lead opportunity management, accurate forecasting, high levels of time to close understanding, win/loss understanding etc... 

Solid sense of the science and art of driving and measuring business results from campaign execution to lead flow to lead conversion to revenue

Excellent verbal and written communication skills

Strong team player with ability to develop effective working relationships across organization:  Marketing (regional and global teams), sales, finance operations 

Excellent analytical, troubleshooting and problem solving skills

Able to express solutions to problems in a concise and easy to understand manner

Ability to work both independently and with global teams to achieve goals

Perks & Benefits

Working at Teamwork isn't like a normal job. We believe in hiring only the best and then looking after them like they deserve. On top of a great financial package, we do everything possible to make a great place to work.

We believe in paying a competitive salary: earn what you're worth, with regular reviews. We’re committed to your long-term future at the company, and we’re passionate about helping you to improve and enhance your skills.

You have unparalleled freedom in how you do your job. Spot something that needs improving? Off you go, make it happen. You’ll be given only the very best equipment so that, whatever your role, you'll have the very best kit to help you do your best work.

We're invested in your health and happiness. We offer full health insurance and income protection to all our employees, so you can rest assured that you and your loved ones will be taken care of, no matter what happens.

We offer an unmatched work environment, that’s built to make life easy and is constantly improved. We also have an incredible campus unlike anything you’ve seen before (unless you’ve already checked out our YouTube channel). Discounted travel schemes and a Bike to Work scheme make it even easier to get to us, and catered lunches and plenty of in-house snacks and refreshments mean that you’ll always stay refreshed and refuelled.

We take work-life balance very seriously: we’ll set you up with a subsidized gym membership at the gym of your choice, as well as weekly gym classes at the gym downstairs. We also have an in-house games room, for when you want to take a quick break or challenge a co-worker, and regular company-sponsored lunches, movie nights, and nights out.

Sounds epic? Join the journey at Teamwork.

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