Product Designer

Department: Design Team | Remote

About us

Teamwork provides an intuitive SaaS platform for Client Services companies to become efficient, organized, profitable and happy! Our platform enables our customers  to track, manage, and invoice their projects as well as providing a full suite of tightly integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management capabilities; making Teamwork the ‘one-stop-shop’ practice management solution. Teamwork has revolutionized how companies manage their daily workflows for improved automation, productivity, and profitability. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day, to trust us with enabling their business to be efficient, organised, profitable and happy! We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork is in acceleration mode as we set our sights to become the undisputed Project Management platform for Client Services companies everywhere.

Our people are the reason for our success and our focus as we look to scale and grow. We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. Our values inform everything that we do and shape our decision making. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done.  We are fanatical about our customers: and when talent meets passion, success happens.

About the Job

You will work with the Product Team to design product functionality, aesthetics, and user experience consistent with the standards in the full product suite in Teamwork.

You will detail full product specifications and revisions as required to enable the product journey from initial concept to market ready format. 

You will ensure all aspects of the development lifecycle of the product are oriented around actual customer perspective needs and the value that the product is bringing to those customers. 

You will conduct extensive research to discover other products that customers love and what are the elements of design that work and could be adopted, improved and incorporated into our products.

You will be the champion of the customer in all product design related matters ensuring that the customer experience is as important to customer value as the underlying functionality.

You will ensure product design is central to the customer’s journey and how they interact with the product and company as a whole. 

You will work alongside other designers to maintain, improve and scale a design system.

You will collaborate and work closely within an inclusive agile environment alongside UX designers, engineers, product managers and other stakeholders.

You will develop workable prototypes where required that enable the testing of ideas, concepts and designs both internally and externally to enable validation and feedback. 

You will ensure the overall product visual design reflects the company composition, typography and visual brand in all aspects of the customer experience.

About You

You’re passionate, self-motivated, and obsessed with detail.

You’re a problem solver. You’re a team player, but you know when to take the initiative. You’re always learning.

You understand the difference between product design and graphic design.

You have proven experience designing digital products that offer clear and simple user interfaces and providing "best in class" user experiences for customers.

You’re a strong communicator, comfortable articulating design decisions and rationale with clarity and confidence.

You’re solution focused, comfortable working independently to drive a design to resolution as well as collaborating closely with cross disciplinary team members.

You’re data driven and research focused, disciplined in validating design assumptions with real data and user insights.

You actively seek feedback on your design work in an effort to improve the quality of the outcome for the customer.

You consistently apply critical thinking to your design process to ensure decisions are thoughtfully considered.

You're experienced with industry standard design tools. Some experience with prototyping tools and HTML/CSS is also helpful. 

You're able to work well in a fast-paced environment, communicate effectively, and remain open to feedback from people in a variety of disciplines.

You have a deep understanding of user-centred design.

You're passionate about taking complex user flows and layouts and making them visually appealing and easy to use.

You have an understanding of interaction design with the ability to envision animations and state transitions.

What You Can Expect

We are a remote-first team, with the option to work out of our Cork HQ campus, Belfast or Boston hubs - or fully remotely. At Teamwork we believe that work is what you do, not where you sit.

You will experience a collaborative and flat culture, where titles are less valued than delivering outcomes that impact and move the dial. We want you to have what you need to hit the ground running, so you will get the best kit to help you do your best work from Day 1. Our onboarding program will give you the opportunity to meet Teamworkers, learn about our market leading product and get under the hood of our Grow and Scale strategy. 

We expect our people to work hard, level up and turn up every day focused on being their best for each other and our customers. In return, you can expect to know what success looks like in your role, and have regular check-ins with your manager. In addition we will work with you to grow your career with Teamwork.

But when all is said and done we want you to have fun and enjoy working with us! We put a lot of effort into having regular social events, a weekly all staff catch up with quizzes and prizes to be won, and an annual staff gathering Grand Council focused on  celebrating the wins, planning for success and building connection & collaboration. Strengths that have made us what we are today!  

Teamwork is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Submit your application

We would be delighted to hear from you!