Teamwork provides an intuitive SaaS platform for Client Services companies to become efficient, organized, profitable and happy! Our platform enables our customers to track, manage, and invoice their projects as well as providing a full suite of tightly integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management capabilities; making Teamwork the ‘one-stop-shop’ practice management solution. Teamwork has revolutionized how companies manage their daily workflows for improved automation, productivity, and profitability. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day, to trust us with enabling their business to be efficient, organised, profitable and happy! We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork is in acceleration mode as we set our sights to become the undisputed Project Management platform for Client Services companies everywhere.
Our people are the reason for our success and our focus as we look to scale and grow. We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. Our values inform everything that we do and shape our decision making. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.
About the Job
As a member of the QA team, you will be a part of a team that works closely within our development teams to ensure our products and feature releases are of a high quality. Act as a quality coach for the team.
One of our main responsibilities is to ensure that our features meet the need to improve the first time experience our users have with our products. This is integral to the success of the product, giving you the opportunity to make a huge impact on the success of the company.
Each of the members of the QA team have a wide scope to work under their own initiative and share their expertise within the company. We value people who are able to identify areas of improvement and be an agent of change.
Create and maintain test plans based on business requirements, identify relevant areas for automation and work with developers to create the required tests.
Research and identify possible bugs that have been raised by customers or employees. Work with our developers to triage and fix these bugs in a timely manner.
You like to find out how things work and how certain steps can be taken to see how stable a program is. Getting into the mindset of customers and running through products to see how user friendly they are.
You’re eager to learn, suggest improvements, and have the capacity to share this clearly with others – we’re constantly striving to improve things and you strive in such environments. You have an open mind and are able to pick things up quickly.
You have experience in creating test plans based on a feature spec and collaboration with developers/designers and product managers.
- Experience in testing web apps on multiple operating systems/browsers and device types
- Understanding of QA methodologies/tools and processes
- Analytical/critical thinking approach to solve challenges
- Excellent communication and reporting skills
- Ability to work independently as well as in a team environment
Nice to have:
- Experience with mobile app testing
- Experience working in a remote team environment
- Experience in setting up an automation Framework
- Experience in testing API’s
- Familiarity with the software development lifecycle.
- Experience working with Project Management tools
What You Can Expect
We are a remote-first team, with the option to work out of our Cork HQ campus, Belfast or Boston hubs - or fully remotely. At Teamwork we believe that work is what you do, not where you sit.
You will experience a collaborative and flat culture, where titles are less valued than delivering outcomes that impact and move the dial. We want you to have what you need to hit the ground running, so you will get the best kit to help you do your best work from Day 1. Our onboarding program will give you the opportunity to meet Teamworkers, learn about our market leading product and get under the hood of our Grow and Scale strategy.
We expect our people to work hard, level up and turn up every day focused on being their best for each other and our customers. In return, you can expect to know what success looks like in your role, and have regular check-ins with your manager. In addition we will work with you to grow your career with Teamwork.
But when all is said and done we want you to have fun and enjoy working with us! We put a lot of effort into having regular social events, a weekly all staff catch up with quizzes and prizes to be won, and an annual staff gathering Grand Council focused on celebrating the wins, planning for success and building connection & collaboration. Strengths that have made us what we are today!
Teamwork is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.
Submit your application
We would be delighted to hear from you!