Design Manager

Department: Design Team | Remote

About Us

Teamwork provides an intuitive SaaS platform for Client Services companies to become efficient, organized, profitable and happy! Our platform enables our customers  to track, manage, and invoice their projects as well as providing a full suite of tightly integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management capabilities; making Teamwork the ‘one-stop-shop’ practice management solution. Teamwork has revolutionized how companies manage their daily workflows for improved automation, productivity, and profitability. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day, to trust us with enabling their business to be efficient, organised, profitable and happy! We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork is in acceleration mode as we set our sights to become the undisputed Project Management platform for Client Services companies everywhere.

Our people are the reason for our success and our focus as we look to scale and grow. We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. Our values inform everything that we do and shape our decision making. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done.  We are fanatical about our customers: and when talent meets passion, success happens.

About the Job

As a Design Manager, you will lead a group of designers in creating simple and intuitive experiences across the Teamwork product suite. Working alongside the Design Team Lead and partnering with other design managers and senior designers, you will be responsible for applying design direction, processes and standards across all of Teamwork’s products. You will directly manage and lead a group of designers as well as collaborating closely with product & technical leaders within Teamwork to plan, influence and execute upon a product roadmap.

Responsibilities will include: 

Working with the Design Team Lead to establish and apply best practices, principles, processes, tools, and frameworks within the design team 

Overseeing the design standards and quality of their team members work 

With Senior Designers and the Design Team Lead, assuming responsibility for over-arching design quality and design standards across the Teamwork Product suite 

Leading and coordinating design initiatives and overseeing their execution 

Providing leadership, coaching and career development support for a group of designers 

Partnering with Product, Marketing, and Engineering to maintain a consistent brand and tone of voice in our user experience 

Working closely with Designers, Product and Engineering leaders to ensure cross disciplinary alignment 

Ensuring design solutions are validated from concept to real usage in production, and improved through iterative feedback 

Strengthening design decision making through a culture of research, testing, regular design critiques and continuous iteration 

Supporting the Design Team Lead in evolving the design maturity of both the design team and Teamwork as a whole 

Aiding design recruitment decisions in collaboration with the Design Team Lead 

Maintaining a healthy, collaborative and inclusive culture across the design function 

Role modelling the values of Teamwork

About You

Must have significant experience - at least 5 years working in the SaaS industry and / or digital product design as a Product Designer 

Must have previous managerial experience in a design leadership role 

A high quality portfolio that showcases various examples of user research, successful design systems, and design solutions that helped drive measurable business outcomes  

Strong communication & analytical skills 

Deep expertise in modern web design technologies and tools 

Extensive understanding of prototyping methodologies and practices, user research methodologies, and A/B test planning/execution 

Proven sustained learning i.e. online /academic learning, meetups, seminars, conferences etc. .

What You Can Expect

We are a remote-first team, with the option to work out of our Cork HQ campus, Belfast or Boston hubs - or fully remotely. At Teamwork we believe that work is what you do, not where you sit.

You will experience a collaborative and flat culture, where titles are less valued than delivering outcomes that impact and move the dial. We want you to have what you need to hit the ground running, so you will get the best kit to help you do your best work from Day 1. Our onboarding program will give you the opportunity to meet Teamworkers, learn about our market leading product and get under the hood of our Grow and Scale strategy.  

We expect our people to work hard, level up and turn up every day focused on being their best for each other and our customers. In return, you can expect to know what success looks like in your role, and have regular check-ins with your manager. In addition we will work with you to grow your career with Teamwork. 

But when all is said and done we want you to have fun and enjoy working with us! We put a lot of effort into having regular social events, a weekly all staff catch up with quizzes and prizes to be won, and an annual staff gathering Grand Council focused on  celebrating the wins, planning for success and building connection & collaboration. Strengths that have made us what we are today!

Teamwork is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Submit your application

We would be delighted to hear from you!